Legal

Terms of Service

The terms that govern your use of our website and your relationship with Techora Systems LLP when you enquire about or purchase our engineering services.

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These Terms of Service (“Terms”) govern access to techorasystems.com and your relationship with Techora Systems LLP (“Techora,” “we,” “us,” or “our”). By using our website or engaging our services, you agree to these Terms. If you do not agree, do not use the website or our services. Our Privacy Policy explains how we handle personal data.

Who we are

Techora Systems LLP is a technology services company based in India. We provide custom software development, cloud and DevOps, AI and machine learning, mobile applications, product engineering, modernization, and staff augmentation for business clients.

Use of our website

You may use our website for lawful purposes only. You agree not to:

  • Attempt to gain unauthorized access to our systems, accounts, or networks
  • Introduce malware, scrape content at scale without permission, or interfere with site operation
  • Use the site to transmit unlawful, defamatory, or infringing material
  • Misrepresent your identity or affiliation when contacting us

Content on this website — including text, graphics, logos, and case studies — is owned by Techora or our licensors and is protected by intellectual property laws. You may not copy, modify, or redistribute it without our prior written consent, except for personal, non-commercial reference or as permitted by law.

We may suspend or restrict access to the website at any time for maintenance, security, or operational reasons without liability to you.

Professional services

Descriptions of services on this website are for general information and marketing. They do not constitute a binding offer. A commercial relationship is formed only when both parties execute a written proposal, statement of work (“SOW”), master services agreement (“MSA”), or similar contract (together, the “Agreement”).

If there is a conflict between these Terms and a signed Agreement with you, the Agreement controls for that engagement. These Terms continue to apply to your use of the website and to any pre-contract discussions unless otherwise agreed in writing.

Client responsibilities

When you engage us, you agree to:

  • Provide timely access to stakeholders, requirements, credentials, environments, and materials needed to perform the work
  • Ensure you have rights to any content, data, or third-party tools you ask us to use
  • Review and approve deliverables within agreed timeframes, or we may proceed based on your silence where the Agreement allows
  • Pay invoices according to the payment schedule in your Agreement

Delays caused by missing inputs, scope changes, or third-party dependencies may affect timelines and fees as set out in your Agreement.

Fees and payment

Rates, milestones, retainers, and expenses are specified in your Agreement. Unless stated otherwise, invoices are due within the period stated on the invoice. Late payments may incur interest or suspension of work as permitted by law and your Agreement.

Quoted prices exclude taxes, duties, and bank charges unless explicitly included. You are responsible for applicable taxes in your jurisdiction.

Confidentiality

Each party may receive confidential information from the other during an engagement. Both parties agree to use such information only to perform the work, protect it with reasonable care, and not disclose it except to personnel and advisers who need to know and are bound by confidentiality obligations, or as required by law.

Confidentiality obligations in a signed NDA or MSA, if any, supplement these Terms and prevail where they provide stronger protection.

Intellectual property

Your materials

You retain ownership of materials, data, and pre-existing intellectual property you provide to us. You grant us a limited license to use them solely to deliver the services.

Deliverables

Ownership of custom deliverables (code, designs, documentation) is allocated in your Agreement. Unless otherwise agreed, upon full payment of applicable fees we assign to you our rights in bespoke work product created specifically for you under that SOW, excluding our pre-existing tools, libraries, methodologies, and general know-how.

Our pre-existing IP

We retain all rights in frameworks, reusable components, internal tools, and know-how developed before or outside your project. We may use generalized, non-identifiable learnings from engagements to improve our services.

Warranties and disclaimers

We perform services with professional skill and care consistent with industry standards for technology consulting. Except as expressly stated in your Agreement:

  • Services and the website are provided “as is” and “as available”
  • We do not warrant uninterrupted or error-free operation of the website or that deliverables will meet every business outcome unless specifically guaranteed in writing
  • We are not responsible for third-party platforms, APIs, or open-source components beyond configuring them as agreed

Limitation of liability

To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from these Terms or any engagement — even if advised of the possibility.

Our total aggregate liability arising from an engagement is limited to the fees paid by you to us under the applicable SOW in the twelve (12) months preceding the claim, unless a higher cap or unlimited liability for specific matters (such as gross negligence or IP infringement) is set out in your Agreement.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify and hold us harmless from claims arising from your materials, your instructions, your misuse of deliverables, or your breach of these Terms or your Agreement, except to the extent caused by our gross negligence or willful misconduct.

We will notify you promptly of any claim for which we seek indemnity and cooperate in its defense where reasonable.

Termination

Either party may terminate an engagement according to the termination provisions in the applicable Agreement. We may terminate or suspend website access immediately if you violate these Terms or pose a security risk.

Upon termination, you remain responsible for fees for work performed and non-cancellable commitments incurred through the termination date, as stated in your Agreement. Sections that by nature should survive (confidentiality, IP, liability limits, and governing law) will survive.

Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts in Delhi, India have exclusive jurisdiction over disputes arising from these Terms or your use of the website, unless your Agreement specifies a different forum or arbitration mechanism.

Before initiating formal proceedings, we encourage you to contact us at sales@techorasystems.com so we can attempt to resolve concerns in good faith.

Changes to these terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be posted on this page. Continued use of the website after changes constitutes acceptance of the updated Terms where permitted by law. Active client engagements remain subject to the Agreement in effect when signed, unless both parties agree otherwise.

Contact us

Questions about these Terms? Reach us at:

You can also use our contact form for general enquiries.