Medical Billing · Payment Intelligence
Otics – Automating Enterprise Medical Billing Reconciliation
5
Team size
4 Months
Engagement length
Managed Product Team
Engagement model
Main technologies
React
Node.js
PostgreSQL
Redis
AWS
The summary.
We engineered Otics, a purpose-built payment intelligence platform that automated check lifecycle tracking, implemented granular RBAC, and replaced error-prone spreadsheets to secure millions in monthly healthcare receivables.The challenge.
Managing $119M+ in monthly checks via paper workflows and spreadsheets caused severe payment posting delays, manual tracking errors, and high financial compliance exposure.The solution.
- Real-Time Financial Dashboard: Provides an instant overview of total, posted, remaining, and clarification amounts with live percentage breakdowns.
- Automated Status Lifecycle: Tracks every transaction seamlessly from system ingestion through In Progress, Over Posted, or Completed states.
- Structured Clarification Engine: Built-in open/resolved workflows with tamper-evident audit trails to flag, assign, and quickly resolve financial discrepancies.
- Granular RBAC Architecture: Enforces strict per-module, per-action server-side permissions to ensure sensitive billing data remains strictly isolated by employee role.
The outcome.
The client successfully transitioned to an automated, audit-ready reconciliation ecosystem that unified internal billing operations. Total financial transparency eliminated unauthorized data visibility while drastically optimizing monthly productivity.- $119.8M+ Monthly Check Volume Secured
- ~80% Reduction in Month-End Reconciliation Time
- 100% Audit Traceability for All Actions
- 0 Unauthorized Financial Data Exposures
- $119.8M+ Monthly Check Volume Secured
- ~80% Reduction in Month-End Reconciliation Time
- 100% Audit Traceability for All Actions
- 0 Unauthorized Financial Data Exposures
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NDA-First ApproachFixed Milestones5-Star Rated
