Legal

Privacy Policy

How Techora Systems LLP collects, uses, and protects information when you use our website, contact us, or engage our engineering services.

Last updated:

This Privacy Policy describes how Techora Systems LLP (“Techora,” “we,” “us,” or “our”) handles personal information. By using techorasystems.com or communicating with us, you agree to the practices described here and to our Terms of Service. If you do not agree, please do not use our website or submit personal data to us.

Who we are

Techora Systems LLP is a technology services company based in India. We design, build, and operate custom software, cloud infrastructure, AI systems, and related engineering services for clients worldwide.

Information we collect

We collect information in three broad ways: what you give us directly, what is generated when you use our site, and what we receive in the course of providing services to clients.

Information you provide

This may include your name, email address, phone number, company name, job title, project details, and any other content you include in contact forms, emails, calls, or contractual documents. If you apply for employment or partnership, we may also process résumés and professional background information you submit.

Information collected automatically

When you visit our website, we may automatically collect technical data such as IP address, browser type, device identifiers, referring URLs, pages viewed, and approximate location derived from IP. We use cookies and similar technologies as described in our Cookie Policy and the summary below.

Client and project data

When you hire us, we may process personal data contained in systems we build, host, or access on your behalf — for example user accounts in applications we develop. In those cases, we act according to our contract with you and, where applicable, as a data processor on your instructions.

How we use information

We use personal information to:

  • Respond to enquiries, quotes, and support requests
  • Deliver, administer, and improve our engineering services
  • Send operational messages about projects you are involved in
  • Maintain website security, prevent abuse, and debug technical issues
  • Comply with legal obligations and enforce our agreements
  • Send marketing communications where you have opted in or where permitted by law (you may opt out at any time)

We do not sell your personal information.

Depending on your location, we rely on one or more of the following grounds to process personal data:

  • Contract: processing necessary to perform a contract with you or to take steps at your request before entering a contract
  • Legitimate interests: operating and improving our business, securing our systems, and communicating with prospects — balanced against your rights
  • Consent: where you have given clear consent, such as for certain cookies or marketing emails
  • Legal obligation: where we must retain or disclose information to comply with law

Sharing and service providers

We share personal information only when necessary and with appropriate safeguards:

  • Service providers: hosting, email, analytics, CRM, collaboration, and payment tools that help us run our business
  • Professional advisers: lawyers, accountants, or insurers under confidentiality duties
  • Corporate transactions: in connection with a merger, acquisition, or asset sale, subject to notice where required
  • Legal requirements: when required by court order, regulation, or to protect rights, safety, and security

We require processors to handle data only on our instructions and to maintain appropriate security measures.

How long we keep information

We retain personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law. Typical retention periods include:

  • Marketing and enquiry records: up to 24 months after last contact, unless you request deletion sooner
  • Contract and project records: for the duration of the engagement plus applicable limitation periods
  • Website logs and security data: generally up to 12 months

Security

We implement administrative, technical, and organizational measures appropriate to the sensitivity of the data we handle — including access controls, encryption in transit where supported, and least-privilege access for staff. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your rights

Depending on applicable law (including Indian law and, where relevant, GDPR for individuals in the EEA/UK), you may have the right to:

  • Access a copy of personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion, subject to legal exceptions
  • Object to or restrict certain processing
  • Withdraw consent where processing is consent-based
  • Data portability, where technically feasible

To exercise these rights, contact us at sales@techorasystems.com. We may need to verify your identity before responding. You may also lodge a complaint with your local data protection authority.

Cookies and similar technologies

Our website may use cookies and local storage to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

For full details on the cookies we use, how long they last, and how to manage them, see our Cookie Policy. Where we use analytics or marketing tags, we aim to configure them with privacy-respecting defaults and to document material changes in that policy.

International transfers

We are based in India and may process data there. If you are located elsewhere, your information may be transferred to countries that may not provide the same level of data protection as your home jurisdiction. Where required, we use appropriate safeguards such as standard contractual clauses or your explicit consent.

Children

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have done so, please contact us and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be posted on this page; continued use of the website after changes constitutes acceptance of the updated policy where permitted by law.

Contact us

Questions about this policy or our data practices? Reach us at:

You can also use our contact form for general enquiries.